Dispatch Schedule
| Dispatch details: (From catalyZt to SingPost) |
Within 1 to 2 working days upon full payment received. Please refer to the following chart
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| Additional info: | Payment via internet banking transfer within the same bank will ensure payment reached us on the same day. Payment via internet banking across different banks and Cheque payment will require an additional 3 banking days. | ||||||||||||||
| Important Announcement: | No dispatch on 24 to 27 Feb 2009 due to Chinese New Year |
Delivery Options
Normal Mail (Standard) |
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| Delivery Agent: | Singpost |
| Estimated delivery: | within 2 working day from date of dispatch |
| Delivery guarantee: | As per singpost standard mail service standards; No tracking number |
| Delivery hours: | Singpost delivers to your mailbox from Mon to Sat (excl. Public Holiday) |
| Cost: | Waived off by catalyZt - Promotional $0 (Usual $1 to $3.35 charged by singpost) |
| Additional info: | As all mails are handled by Singpost, we will not be liable for any misplacement by them. For your peace of mind, we include our office address at the back of the envelope as the return address. |
Registered Mail |
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| Delivery Agent: | Singpost |
| Estimated delivery: | within 2 working days from date of dispatch |
| Delivery guarantee: | As per SingPost registered mail service standards; SingPost provides tracking number for tracing |
| Delivery hours: | Singpost delivers to your house during Mon to Fri working hours (excl. Public Holiday) If no one is at home to receive the order, a notification card will be issued and you can collect from the nearest post office or request for redelivery |
| Cost: | Additional $2.24 (Overseas $2.20) (as charged by Singpost) |
| Additional info: | As all mails are handled by Singpost, we will not be liable for any misplacement by them. For your peace of mind, we include our office address at the back of the envelope as the return address. Recommended option as tracking number is issued which allows tracking: Tracking facility at http://www.singpost.com.sg/ra/ra_article_status.asp |
Speedpost Delivery |
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| Delivery Agent: | Speedpost |
| Estimated delivery: | Within 1 working day from date of dispatch |
| Delivery guarantee: | As per SpeedPost service standards; SpeedPost provides tracking number for tracing |
| Delivery hours: | Speedpost delivers to your house during Mon to Fri working hours (excl. Public Holiday) |
| Cost: | Additional $9.15 for 3kg and below (View rates charged by SpeedPost) |
| Additional info: | As all mails are handled by SpeedPost, we will not be liable for any misplacement by them. For your peace of mind, we include our office address at the back of the envelope as the return address. Recommended option (for purchases above $200) as tracking number is issued which allows tracking: Tracking facility at http://www.speedpost.com.sg/TrackAndTrace.asp |
Returned parcel handling
Normal & Registered Mail |
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| Note: | All parcels returned to us due to non-delivery, we can repack and resend it to you again |
| Charges: | For incorrect or insufficent address indicated in order form, we will charge a repacking-handling fee of $2 plus the additional postage to resend.
For subsequent returns, we will schedule a time for you to collect from our office directly |
| Tips: |
Last updated on 06 Jan 2009 |
