Our Packing Assurance
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catalyZt will always pack and tape your envelope securely to the best of our ability to ensure your items inside will not be tampered with, before dispatching it to delivery agent Singapore Post Limited.
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Our Dispatch Schedule to SingPost
* From 15 May 2010 onwards, SingPost will no longer collect mails on Saturdays, Read press release here.
| Dispatch details: (From catalyZt to SingPost) |
Within 2 to 3 working days upon full payment received. Please refer to the following chart
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| Additional info: | Payment via internet banking transfer within the same bank will ensure payment reached us on the same day. Payment via internet banking across different banks and Cheque payment will require an additional 3 banking days. |
Which delivery option should I choose?
| Order quantity | Normal (Promotion $0) |
A.M. Mail (Promotion Top-up $1.99) |
Registered Mail (Top-up $2.24) |
SpeedPost (Top-up $9.15 & above) |
| 1 | Available | Recommended | Recommended | Not Available |
| 2 to 10 (Or amount more than $50) |
Available | Not Available | Recommended | Available |
| 10 and above (Or amount more than $200) |
Not Available | Not Available | Recommended | Recommended |
Read below for more information regarding the various delivery options.
Still unsure? Let us help by dropping us an email
Delivery Options
| NEW ! | Self Collect |
| Delivery Agent: | NA (Internal transfer from office to shop unit) |
| Estimated delivery: | Transfered to shop within 3 working days from date of dispatch |
| Delivery guarantee: | Yes |
| Collection location / hours: | Refer to retail shop location and hours here |
| Cost: | $0 |
| Additional info: | Recommended option; Applicable for residents in Singapore only |
| (1) | Normal Mail (Standard) : Mailbox |
| Delivery Agent: | Singpost |
| Estimated delivery: | within 2 working day from date of dispatch |
| Delivery guarantee: | As per singpost standard mail service standards; No tracking number |
| Delivery hours: | Singpost delivers to your mailbox from Mon to Sat (excl. Public Holiday) |
| Cost: | Waived off by catalyZt - Promotional $0 (Usual $1 to $3.35 charged by singpost) |
| (2) | A.M. Mail : Mailbox |
| Delivery Agent: | Singpost |
| Estimated delivery: | By 11am the next working day from date of dispatch |
| Delivery guarantee: | As per singpost AM mail service standards; No tracking number |
| Delivery hours: | Singpost delivers to your mailbox from Mon to Sat before 11am (excl. Public Holiday) |
| Cost: | Promotional $1.99 (Usual $2.60 charged by singpost) |
| (3) | Registered Mail : Doorstep |
| Delivery Agent: | Singpost |
| Estimated delivery: | within 2 working days from date of dispatch |
| Delivery guarantee: | As per SingPost registered mail service standards; SingPost provides tracking number for tracing |
| Delivery hours: | Singpost delivers to your house during Mon to Fri working hours (excl. Public Holiday) If no one is at home to receive the order, a notification card will be issued and you can collect from the nearest post office or request for redelivery |
| Cost: | Additional $2.24 (Overseas $2.20) (as charged by Singpost) |
| Additional info: | Recommended option as tracking number is issued which allows tracking: Tracking facility at http://www.singpost.com.sg/ra/ra_article_status.asp |
| (4) | Speedpost Delivery : Doorstep |
| Delivery Agent: | Speedpost (By Singpost) |
| Estimated delivery: | Within 1 working day from date of dispatch |
| Delivery guarantee: | As per SpeedPost service standards; SpeedPost provides tracking number for tracing |
| Delivery hours: | Speedpost delivers to your house during Mon to Fri working hours (excl. Public Holiday) |
| Cost: | Additional $9.15 for 3kg and below (View rates charged by SpeedPost) |
| Additional info: | Recommended option (for purchases above $200) as tracking number is issued which allows tracking: Tracking facility at http://www.speedpost.com.sg/TrackAndTrace.asp |
Returned parcel handling
Normal / A.M. / Registered Mail | |
| Note: | All parcels returned to us due to non-delivery, we can repack and resend it to you again |
| Charges: | For incorrect or insufficent address indicated in order form, we will charge a repacking-handling fee of $2 plus the additional postage to resend.
For subsequent returns, we will schedule a time for you to collect from our office directly |
| Tips: |
Last updated on 17 Feb 2010 |
