Frequently Asked Questions

We have compiled some frequently asked questions into this section, if you have questions not answered over here, please feel free to contact us :) [ Contact Us ]

 

* Retail Location

 

1. Where is your retail location?

Our future home will be open in 2009. Yes, for many of you who are waiting for us, our future humble home will be at Orchard Central (next to Somerset MRT). Scheduled opening in Mar/Apr 2009. Meanwhile, please shop with us online!

 

* Online Buying

 

1. Where can I find help on buying, payment and delivery ?

Please visit our eShop Resources section at [ Products ]

 

2. This is my first time buying online, what do I need to lookout for ?

Please check out our article [ Safe Shopping Tips ] and get "armed" with a measurement tape. Always read the measurement details and use the measurement tape on yourself or a piece of similar clothing to get a feel. If you are in doubt, drop our friendly sales staff an email !

 

* catalyZt News

 

1. Can I be informed for all your updates via email?

Yes, certainly! Just send us an email with subject "Subscribe to eNews" and we will keep you posted in a monthly newsletter. You can unsubscribe from this newsletter anytime by replying with subject "unsubscribe". We take utmost care to ensure that no unsolicited emails are sent.

 

2. How often will there be new stocks ?

New items will be presented for sale on a weekly to biweekly basis depending on seasonal demand.

 

* Technical

 

1. What web browsers should I use ?

Our website had been tested with the latest version of internet explorer, firefox, safari and google Chrome (Beta) on a 1024 X 768 monitor. Javascript and cookies must be enabled. The site is best displayed on Internet Explorer version 7. If you require any technical assistance, please [ contact Us ] .